Policy Page

“Edgewood Coin” or “We” refers to Edgewood Coin LLC as a company (may include reference to our physical store, or our online presence).

Instore, used in context of this page describing our policies and services, refers to our physical, brick and mortar store presence and operations at 936 Edgewood Ave S, Jacksonville, FL, 32205. It does not pertain or refer to our website at Edgewoodcoin.online. 

Website, used in context of this page describing our policies and services, refers to https://edgewoodcoin.online/

 

Orders 

Instore:

 -We accept Debit Card (with a valid PIN) on all purchases.

-We do accept cash, though have a store policy not to accept $10,000 or more for a transaction , unless a Form 8300 is filed. We will NOT break a transaction into two transactions to bypass this policy.

-We accept Credit Card on all Supply purchases (books, holders,etc), and most Coin or Currency purchases, with the exclusion of Bullion or Bullion related items. We do NOT accept Credit Card for Bullion Purchases at all (even if you offer to just add the credit card processing fee to your purchase amount, Sorry for the inconvenience).

-We may accept a Personal Check for all purchases of amounts $300 or less, unless higher dollar amount is approved, but Valid Drivers License is required in all cases. We reserve the right to require an alternative form of payment or decline the sale.

-We accept a single Cashier’s Checks for all purchases. Valid Drivers License may be required. Payment must be presented as a single cashier’s check, not broken into multiple cashier’s checks, regardless of the dollar amount.

-When shopping with us online on eBay or WhatNot, we adhere to the platforms’ rules and regulations, and you can checkout with the payment method provided by that platform.

-When shopping with us online at https://edgewoodcoin.online/, you can purchase your items through the Basket/Checkout option at the top right of the page, and use the payment methods available as prompted. Orders will be filled after they are paid in full. The checkout cart will guide you through payment, but upon approval basis we may accept other payment forms like check, deluxe eCheck, Cashier’s check, or paypal for items being purchased on our website. 

If you are local and would like to purchase an item from edgewoodcoin.online in-person, in-store on Edgewood Ave S, you can call the store and have the item held for 24 hours, unless another hold-length is approved, and purchase the item by the same methods as listed above. It will be removed from EdgewoodCoin.Online inventory and placed in in-store inventory, to be sold in the same manner and payment methods as accepted in-store. If item is not purchased within 24 hours or the agreed hold-length time, the item will be returned to EdgewoodCoin.Online inventory. If a customer repeatedly does not arrive to purchase hold-items, we will decline to hold items for said customer, to our discretion.

For purchases both via our website or in-store, Make Checks payable to: Edgewood Coin. Please note we will ship the item 4-6 business days after payment processes.  Additional holding days may be added if your bank delays confirmation of your check payment.

 

Edgewood Coin is actively selling coins in multiple venues and at times may be sold out of an item. We keep our inventory as up to date as possible to avoid this. A full refund will be issued to the client if this occurs; thank you for your understanding.

Shipping

All Items will be shipped US Post Office Priority Mail or Fedex and will require adults signatures, generally 1-3 business days after the order date (or 5 business days when payment method is personal check) unless prohibited by a store-closing exception, examples being, but not limited to, the physical store at Edgewood Ave S. being closed for holiday, a coin show, or extreme weather. While it is not guaranteed, effort will be made to make notice of this type of delay for order shipment on our website, visible before checkout. 

 

Shipment may take up to thirty (30) days from completed payment, depending upon the manner of delivery. Note that this 30 day period is IN ADDITION to all payment clearing times and any product-specific delays. Applicable taxes, as well as shipping and handling charges are not reflected.  You are fully responsible for applicable taxes, and shipping and handling charges. Each package over $100 requires a signature upon delivery.  Edgewood Coin fully insures all of its shipments sold on our website.  Should anything happen while your package is in transit to you it will be covered by our insurance policy.  However, we will not accept responsibility if you have left instructions with any carriers or delivery service to leave parcels unattended for you without the need for a signature or if you have given them instructions to leave your package with a third party.  When we ship to you, if an item is lost or damaged, Edgewood Coin assumes responsibility to pursue any claim with the insurance company. We Reserve the right to require proof of loss or damages, to the extent subject to our discretion of sufficiency with the basis of what proof is required by our insurance carrier. If we determine the package is lost or damaged, we will file a claim. Once the claim is filed, we reserve the right to re-ship your items or refund your money at our discretion.

 

Please note that Edgewood Coin will not be responsible for reimbursements or insurance claims on packages that are successfully delivered as addressed. Our liability and insurance ends the moment the package is signed for or left at the specified delivery address. Any issues or problems with a shipment MUST be reported within 7 business days, else Edgewood Coin may have to refute any claims.

Returns

To return an item it must be in its original certified holder or in our sealed plastic flip. We offer a 7 Day No Questions Asked Return Policy.  This however, does not apply to bullion purchases due to the volatility of the precious metals market. Please contact us before returning a coin and include a tracking number. Buyers are responsible for all return shipping costs. Please safely and securely mail the coin with a direct signature requirement to:

ATTN:Online, Edgewood Co., 936 Edgewood Ave S, Jacksonville, FL 32205

*Please do not write Coins anywhere on the package. 

We must receive the returned items, in its original certified holder or sealed plastic flip, before we will process your refund payment. 

 

Edgewood Coin reserves the right to cancel any sale.

 

Note that these terms apply only on our website, other terms may be enforced at other venues including but not limited to coin shows, eBay, Collectors Corner, in-store. 

We do in some cases offer Layaway for coin and jewelry purchases in-store but do not offer this option on our website. 

Privacy Statement

This privacy policy sets out how Edgewood Coin uses and protects any information that you give Edgewood Coin when you use this website. Edgewood Coin is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Edgewood Coin may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

What we collect 

We may collect the following information:

 

  • name

  • contact information including email address

  • Shipping address (provided by you, generally to ship items purchased)

  • demographic information such as postcode, preferences, and interests

  • other information relevant to customer surveys and/or offers

 

For the exhaustive list of cookies we collect see the List of cookies we collect section below.

 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, in particular for the following reasons:

 

Internal record keeping

We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail. We may use the information to customize the website according to your interests. Security: We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

 

How we use cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Data contained in those files is data you yourself have entered, such as user IDs and passwords. Cookies cannot search out data on your hard drives or data files created by other websites. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Edgewood Coin respects your privacy. We will never willfully sell, rent or share any personal customer information with anyone unless we have your permission or are required by law to do so. 

The only information we maintain is the information you provide us with to complete your Edgewood Coin order. 

While Edgewood Coin will not sell, rent or share customer information with anyone, we may share general, non-individual information, such as registration statistics with trusted third parties.We may use your personal information to send you promotional information about third parties which we think you may find interesting and/or emails containing special offers or information about new services and products. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 936 Edgewood Ave S, Jacksonville, FL 32205.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address or edgewoodco@comcast.net. We will promptly correct any information found to be incorrect.

Conditions of use

By using the Edgewood Coin website or any other service provided by Edgewood Coin, you implicitly agree to the following Conditions of Use. These terms apply to all orders, purchases, and sales made through https://edgewoodcoin.online/, by telephone, or by any other means.

We urge you to read and understand these Conditions of Use, as well as all policies and procedures before using any Edgewood Coin service. By placing any orders with, or selling to Edgewood Coin, you acknowledge reading, understanding, and accepting all terms. 

 

All policies are subject to change at any time and all such changes will be effective immediately upon posting to the Edgewood Coin website.

 

By using Edgewood Coin’s services, you agree that neither the company, nor its affiliates, officers, directors or shareholders can be held liable for any costs, damages, expenses, liabilities or obligations you incur as a result of your breach of agreement with Edgewood Coin, or your failure to adhere to the Conditions of Use.

Limitation of Liability:

By using our services, you agree that Edgewood Coin cannot be held liable for any consequential, exemplary, or indirect losses or damages you may incur from a transaction with us. If Edgewood Coin is held liable to you for a transaction, liability will be limited to either the amount which you paid during the transaction or $100; whichever is greater.

We reserve the right to change this User Agreement at any time. Any changes will be posted on the Edgewood Coin website and, except when otherwise noted; all changes will take effect immediately after their posting.

This User Agreement cannot be changed in any other fashion except by mutual, written agreement between Edgewood Coin and you.

This User Agreement sets forth the entire agreement between Edgewood Coin and you in regards to the material contained within it.

If you have any questions regarding this agreement, or any rights or obligations described within it, please contact Edgewood Coin at 904-389-0013.

 

Liability

Failure to perform or delay in the performance of any of our obligations due to events that are beyond our control is excusable, and Edgewood Coin cannot be held responsible or liable for any losses or damages incurred because of such events. Edgewood Coin is not liable for any errors, negligence, or inability to fulfill any orders. Nor can Edgewood Coin be held responsible for delays in transmission, delivery, or fulfillment of orders due to the failure of associated facilities or to any other causes beyond its control.

 

By using any Edgewood Coin website service, you agree that you understand the order entry system is mechanical and may fail due to conditions beyond our control.

 

Further Assurances

By using any Edgewood Coin service, you agree to complete and provide any other reasonable documentation or actions which may be required.

 

Absence of Waivers

Any failure or decision not to take action in response to any of your failures to comply with these Conditions of Use does not affect the ability of Edgewood Coin to act upon any other such failure.

 

Severability

If any term of the User Agreement is found to be unenforceable under the applicable laws, it does not affect the enforceability of any other term. If you have any questions regarding Edgewood Coin, contact us: via email at edgewoodco@comcast.net, or by phone at 904-389-0013, or by mail at Edgewood Coin, 936 Edgewood Ave S, Jacksonville, FL 32205.

 

Default; Rights and Remedies:

Edgewood Coin reserves the right to exercise any and all rights available to us by law in the event of your failure to comply with any obligations you owe us. This includes, but is not limited to, using any of your funds being held by Edgewood Coin to satisfy your financial obligations to us. We may also offset any financial obligation we owe to you, against your outstanding obligations.

 

We reserve the right to turn your account over to a collections agency or lawyer for collection if necessary. In that event, you are responsible for paying all costs associated with the collection, including, but not limited to attorneys fees and court costs.

 

No delay or failure to act on our part can be construed as a waiver of any right or remedy. Also, no action upon any right or remedy will limit further exercise of that right or remedy.

 

By using any Edgewood Coin service you agree to allow us to charge the credit card you have provided for any market losses incurred by Edgewood Coin as a result of your failure to fulfill any obligation.

 

Absence of Relationship

Upon using any Edgewood Coin service, the only relationship created is that of a buyer and a seller. No other legal relationship exists or is implied.

 

Our written consent is required before you may transfer or assign these Conditions of Use, any rights it grants you, or any obligations to another party. This User Agreement will be considered binding on any allowed transfer or assignment and any successors of Edgewood Coin.

 

Dispute Resolution

It is our goal that all disputes can be resolved in a timely fashion. To that end, use of any Edgewood Coin service requires that you agree to dispute resolution as outlined below:

• Forum Selection: The State courts of Duval County, Florida shall have jurisdiction in any disputes. Disputes must be resolved within those courts. By using any Edgewood Coin service, you agree to waive any objection to the jurisdiction of those courts.

• Governing Law: This User Agreement shall be governed and interpreted in agreement with the laws of Florida. 

• Waiver of Jury Trial: Arbitration: BOTH EDGEWOOD COIN AND YOU WAIVE YOUR RIGHT TO TRIAL BY JURY AND ARBITRATION IN THE EVENT OF ANY DISPUTE.

Your Consent

By using our Website, you consent to the collection and use of this anonymous information by Edgewood Coin. If we make any changes to our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

 

Termination

Either you or Edgewood Coin may terminate this User Agreement at any time with written notice to the other party.

Termination will not affect the rules and rights available to you or Edgewood Coin LLC in regard to use and transactions which occurred before the termination.

 
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